CASTROL GUARANTEE
Register here for your 12-month Castrol Guarantee
Castrol guarantee registration
With expertise in engine lubrication for over 125 years, we are confident in the quality of Castrol engine oils. No compromises.
If you have had your car serviced at a Castrol Service workshop in the United Kingdom or the Republic of Ireland in the last seven days, you may be eligible for a Castrol Guarantee.
The guarantee is available to Castrol Service customers who have had their car oil changed with Castrol EDGE, MAGNATEC or GTX products. Please refer to the terms and conditions for full eligibility details.
Eligibility
- Oil changed with Castrol EDGE, Castrol MAGNATEC or Castrol GTX products at a participating Castrol Service workshop within the last seven days
- A petrol or diesel vehicle which has been driven for less than 100,000 miles (or 160.000 kilometers for workshops in the Republic of Ireland) and is under 12 years old
- A privately owned passenger car or light commercial vehicle
Guarantee period
12,000 miles (or 20.000 kilometers for workshops in the Republic of Ireland) or 12 months after oil change, whichever comes first
This guarantee takes effect 30 days or 750 miles (or 1.000 kilometers for workshops in the Republic of Ireland) from the engine oil change date, which ever comes first, provided a valid registration is in place. A claim is only valid if all criteria are met, which are outlined in the full terms and conditions.
Guarantee coverage
The Castrol Guarantee covers the following items:
- Pistons and rings
- Turbo bearings
- Timing chains
- Cylinder lining or bore
- Oil pump
- Rods and rod bearings
- Balance shafts & push rods
- Cam shaft & bearings
- Crankshaft & bearings
- Valve lifters
- Rocker arms and pivots
- Distributor drive gear (not applicable for diesel cars)
- Wrist pins & bushings
- Timing gear or sprockets
- Valve stems & guides (Grinding adjustments excluded)
- Valve liners
- Rockers arms & pivots
Coverage terms
Up to £3,000 (or 3.500 € for workshops in the Republic of Ireland) in respect of any claim.
Vehicles with an odometer reading of over 75,000 miles (or 120.000 kilometers for workshops in the Republic of Ireland) at the date of the oil change only have coverage of 50% of the actual claim, subject to a £1,500 (or 1.750 € for workshops in the Republic of Ireland) limit.
How to enrol
Have your oil changed using eligible Castrol EDGE, Castrol MAGNATEC or Castrol GTX products at a participating Castrol Service workshop and complete your registration on this website within seven days. Please keep hold of your invoice as proof of service showing when the oil was changed. It’s quick and easy!