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  4. VIRTUAL ENGINEER

VIRTUAL ENGINEER

A NEW WAY TO CONNECT WITH OUR EXPERTS

We can now virtually visit your site, vessel, or factory without the travel.

Wherever you’re based in the world, whatever your industry, when you have a challenge or simply need some technical advice, our Castrol experts want to help. 

 

Through our new digital solution, Castrol Virtual Engineer, we can now virtually visit your site, vessel or factory at any time, from anywhere in the world, without the travel.

Castrol virtual engineer

Castrol virtual engineer

It’s quick and simple to arrange. Your trusted Castrol expert will schedule a call with you, sharing a connection link via text or email. You join the Virtual Engineering session on either a mobile phone or tablet, using the web browser or the Castrol mobile app. If more people from your team want to join, they can connect via a PC or mobile device.

 

Through your mobile device camera, we see what you want us to see, and the application allows us to effortlessly interact with you, making notations on screen or pointing out things we may need to take a closer look at.

Whatever industry you work in, now you can get more access to a trusted expert – and we can help you solve problems, reduce downtime and keep operations running smoothly.

Safe, secure & compliant*

Your confidential data is protected, and any information shared is stored on an encrypted, cloud-based server.

Rapid access to our experts

Advice when you need it, avoiding travel time. Castrol Virtual Engineer allows you to collaborate with a wider Castrol network, to find solutions faster and get the best technical advice.

Multi-device compatibility

Castrol Virtual Engineer is flexible and can be accessed on mobiles, tablets, laptops or desktop PCs.

Hands-free operation

Your safety is our priority, and we understand the  industrial environments you work in.

Flexible connectivity

While fast broadband is in many places we work, we know that’s not the case everywhere.

Learn more

Whatever industry you work in, now you can get more access to a trusted expert – and we can help you solve problems, reduce downtime and keep
operations running smoothly.

 

Of course, we still want to visit you in person but when required, but our new technology, Castrol Virtual Engineer, is the next best thing.

Of course, we still want to visit you in person but when required, but our new technology, Castrol Virtual Engineer, is the next best thing.

Talk to your Castrol expert and set up a demo.