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Contact Castrol

We’re here to help. Whether you have a product question, need technical support, want to ask about warranty coverage, or need business assistance, our U.S. customer support team is ready to connect.

 

Send Us a Message

Reach us through the contact form below.  

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Prefer email?

Reach us at contactus@bp.com.

 

Careers & recruitment

For careers or job vacancies, please visit BP careers.

 

Call, Chat, or Text 

CALL 1-888-CASTROL (1-888-227-8765) to speak with a customer service representative, Monday to Friday, 9:00 a.m. to 7:00 p.m. EST.

 

CHAT with us live – Click the link on the bottom right hand corner of the page. Monday to Friday, 9:00 a.m. to 5:00 p.m. EST. 

 

TEXT JOIN to 1-844-521-3496 to connect with our support team. 

 

By texting JOIN, you agree to receive informational messages related to your Castrol inquiry. Message frequency may vary. Standard message and data rates may apply. Text STOP to cancel or HELP for assistance. See our Terms and Conditions for more information. 

 

Mailing Address

If you prefer to contact us by mail, please send correspondence to: 

P.O. Box 485 

Lewiston, NY 14092 

USA 

 

Privacy Requests 

To submit a “Do Not Sell or Share My Personal Information” request, email us at contactus@bp.com with that phrase in the subject line, or call 1-888-CASTROL. Please include your name, email address, phone number, and state.